Terms and Conditions

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• Prices subject to change without notice.
• Availability of products subject to change without notice.
• We assume no responsibility or liability for misuse, ingestion, allergy or irresponsible handling of our products. None of our products are actual food, and should not be eaten, licked, etc. Caution-May contain small parts, which could be a choking hazard ,adult supervision required. These are not toys, keep away from children, animals, and those who need supervision. Keep away from heat, flame, direct sunlight and extreme temperatures - none of our products are candles. Display purposes only. No warranty on products or implied warranty of the safety of the materials used. 
• All sales are final. No refunds or exchanges. If there is a problem with your order or product, please contact customer service at theatricaltreats@gmail.com with your order number. 
• A 50% non-refundable deposit will be charged in advance for all custom orders.
• Please allow 7 days for your ready to ship order to arrive in the US , longer outside the US. 
• Please allow 7-10 days for your custom order to be created as products need to cure/dry before shipping (not including shipping time). Large orders will take longer as we are a small company and everything is hand crafted.
• Since everything is hand crafted, slight variances and irregularities are to be expected and are not considered defects. They add to the charm and individuality of your product. 
• If you are in a hurry please contact us to discuss before ordering at theatricaltreats@gmail.com
• Products may be filmed/photographed without copyright infringement, however please credit us or tag us if possible.
• Some items are "lightly scented" to match the product theme. It is normal for the scent to fade after a few months, this is not a defect. Not all scented products will be labeled as such. If you require UNSCENTED items please notify us via email. The products do have a natural scent depending on what they are, (for example paint, varnish, epoxy, or clay) and that cannot be removed.
• If we are out of stock on anything we use in your order we will make every effort to contact you prior to substituting. (example : out of a specific glass we may substitute it with a similar glass)
• We may contact you to clarify your order requests, and to notify you of new products, promotions, etc. You may opt-out of our marketing.
• We reserve the right to disable user accounts.
• If damage occurs during transit please contact us within 48 hours of receiving product.

Any questions or concerns can be directed to customer service at theatricaltreats@gmail.com

           Thank You!